Rental Terms & Conditions
When someone stays at TLC Resort, they are asked to agree to the following policy to ensure everyone who stays with us has a relaxing and enjoyable vacation:
I agree to rent the assigned land site for the specified number of days at the active rate upon my arrival. Rates are subject to change without notice. I agree to abide by park rules and regulations, and to observe the posted speed limits. Failure to do so will, at the discretion of Twin Lakes Camp Resort management, be sufficient reason for eviction from the premises. I understand and agree that Twin Lakes is not responsible for loss, damage or injury to any person, vehicle or other personal property. I acknowledge that my stay is subject to Florida Statues 513.114, 513.121 and 513.13. By requesting that a reservation be made or by my signature on my payment receipt, I agree to the stated policy and understand that there will be NO REFUNDS other than under the conditions described herein.
Cancellation Policy
There is a “Reservation Fee” for making all reservations. We will honor holding a RV campsite or Rental Accommodation for you based on your making a reservation. The “Reservation Fee” is not refundable, not changeable, nor transferable. The amount will apply to your reservation when you arrive.
If you do not cancel before 48 hours of your arrival date for your reservation then you will be charged the full amount of your stay (because we could have rented to someone else). If you cancel before 48 hours the “Reservation Fee” will not be refunded or applied to another date.
The amount of the “Reservation Fee” will depend on the type of unit you are renting. A one night stay for an RV site will be for the full
amount of that site. A longer RV stay will be a $50 “Reservation Fee”, and a Rental Accommodation will be a $100 “Reservation Fee”.
Early departures for any reason are not eligible for refunds or credits of any kind. In the event of hurricane related evacuations, refunds will not be issued.
All refunds are determined solely by the Twin Lakes Camp Resort management. Requests for refunds under emergency circumstances must be provided in writing by email with proof of emergency circumstances. By making a reservation you agree to this policy.
All payments must be made by credit card or cash. Checks are not accepted.
Credit Policy
If you have paid more on your reservation than the reservation fee (ex. A Holiday reservation), and you choose to cancel before 48 of arrival time, any amount beyond the reservation fee may be used as a future credit. This credit is to be booked within two weeks of the cancellation date for anytime in 365 days of cancellation date or it may be lost!
Online Booking Policy
Upon booking an online reservation you agree to all terms and conditions.
All regular booking policies apply to online bookings.
Rates are subject to change without notice. Every effort will be made to honor site request. We reserve the right to change your site under extenuating circumstances. Cleaning fees may be applied for rental units.
If you need to cancel an online reservation please email or call us at 850-892-5914.
Wheel Rules
RIDING OF BICYCLES, SCOOTERS, SKATEBOARDS, GOLF CARTS, ATVs or ‘OTHER’ to be determined by TWIN LAKES CAMP RESORT Management is NOT PERMITTED AFTER DARK.
For the safety of all our guests, especially the children please abide by the following:
Operate all wheeled vehicles in a safe manner. All golf carts, ATVs, motorcycles shall be operated only by persons with a valid driver’s license. Drivers shall be self-insured. Motorized vehicles shall follow all traffic rules and regulations and travel in the ONE WAY direction as indicated by traffic signs Please obey the 5 MPH speed limit. NO driving in grass or on sidewalks. Park in designated parking areas only. Put bicycles in bike rack. ALL CHILDREN UNDER THE AGE OF 16 MUST WEAR A HELMET WHEN RIDING BICYCLES, SCOOTERS AND SKATEBOARDS.
ALL VEHICLES MUST BE PARKED WITHIN YOUR SITE OR IN THE DESIGNATED OVERFLOW PARKING.
SUITE GUESTS ARE ALLOWED 2 PARKING SPACES PER SUITE. ANY ADDITIONAL PARKING WILL NEED TO BE IN OVERFLOW PARKING DESIGNATED BY MANAGEMENT.
Pet Rules
We are glad you were able to bring your pet with you this trip! And we hope you have a pleasant stay with us! However, not everyone has a pet or cares to be around others’ pets. For these reasons, we ask you to observe these conditions:
I do hereby indemnify, hold harmless and release Twin Lakes Camp Resort and all related parties from any and all causes of action, claims, lawsuits and demands of any kind made by any guest or third party as a result of any actions of my pet(s). In addition, if any action is brought as a result of any action of my pet(s), Twin Lakes Camp Resort will immediately notify me of the claim and demand indemnification for all costs arising from the claim, including attorney fees, from me, the pet owner. Service dogs are subject to the same rules and fees as non-service pets without discrimination.
I HAVE READ, UNDERSTOOD AND AGREE:
-Not to take my pet in any buildings other than rental units that are specified as “pet friendly”. Pets in “pet friendly” suites are to be no more than 2 pets under 40 lbs. and are subject to a fee.
-Not to leave my pet outside unattended.
-To pick up after my pet disposing of my pets waste properly. I will not leave it or bury it. I will look for one of the two Mutt Mitt stations in order to dispose properly.
-To keep my pet on a leash at all times, including while in my campsite.
-To keep my pet from being a nuisance or hazard to others.
-I declare that my pet(s) has never shown a vicious nature and has never bitten anyone.
-As a guest, I do hereby register my pet(s) as being under my care and take full responsibility for their actions.
Boat Launch and Boat Trailer Parking
Only registered guests of the campground are allowed to launch a boat from Twin Lakes Camp Resort boat ramps. Boat must be launched and vehicle and trailer must be moved to designated parking. Only electric motors are allowed to be used on or near our access to Holley or King Lake. Anyone over the age of 16 must have a Florida Freshwater Fishing License to fish from bank or boat.
Check-in / Check-out Times:
Check-in for cabin suites and glamping tents is 3:00 pm. Check-out is 11:00 am.
RV sites check-in is 12 noon and check-out is 11:00 am.